If you want to use a Rami Mobile eSIM, make sure your phone is on this list.

Important: Your phone needs to be unlocked and without any carrier locks to use eSIMs. Unfortunately, it won't work with Rami Mobile eSIMs if it's not on the list.

iOS devices

• These include the iPhone 16 Pro Max, iPhone 16 Pro, iPhone 16 Plus, and iPhone 16.
• The iPhone 15 include iPhone 15 Pro Max, iPhone 15 Pro, iPhone 15 Plus, and iPhone 15.
• In the iPhone 14 range, there are the iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, and iPhone 14.
• The iPhone 13 range include, the iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13 mini, and iPhone 13.
• The iPhone 12 lineup includes the iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12 mini, and iPhone 12.
• For iPhone 11 series compatible devices are iPhone 11 Pro Max, iPhone 11 Pro, and iPhone 11.
• Older models include the iPhone XS, iPhone XS Max, iPhone XR, iPhone SE 2nd Gen. (2020), and iPhone SE 3rd Gen. (2022).

Android devices

• Google Pixel models:Google Pixel 9 Pro / Pro XL, Google Pixel 9, Google Pixel 8 Pro, and Google Pixel 8 / 8a, Google Pixel 7 Pro, Google Pixel 7 / 7a, Google Pixel 6 Pro, and Google Pixel 6 / 6a. Also the Google Pixel 5, Google Pixel 4, Google Pixel 4a, Google Pixel 4 XL, Google Pixel 3, Google Pixel 3 XL, Google Pixel 3a, and Google Pixel 3a XL.
• Samsung Galaxy:Samsung Galaxy S25 / 5G, S25+ / 5G, S25 Ultra / 5G, S24 / 5G, S24+ / 5G, and S24 Ultra / 5G. The S23 lineup includes the Samsung Galaxy S23 / 5G, S23+ / 5G, S23 Ultra / 5G, and S23 FE. The S22 series - the Samsung Galaxy S22 / 5G, S22+ / 5G, and S22 Ultra / 5G, while the S21 lineup includes the Samsung Galaxy S21 / 5G, S21+ / 5G, and S21 Ultra / 5G.Older models in the Galaxy S series include the Samsung Galaxy S20, S20+, and S20 Ultra. Additionally, foldable devices such as the Samsung Galaxy Z Flip, Z Fold 2, Z Fold 3 5G, Z Flip 3 5G, Z Flip 4, Z Fold 4, Z Flip 5, and Z Fold 5. Further compatible devices includes the Samsung Galaxy A55 5G, A54 5G, A34 5G, Galaxy Fold, Galaxy Note20, and Note20 Ultra.
• It is important to note that Samsung Galaxy 'FE' models are not compatible.
• Huawei Huawei P40, Huawei P40 Pro, and Huawei Mate 40 Pro.
• MotorolaRazr devices include the Motorola Razr and Motorola Razr 5G.
• Oppo models include the Oppo Find N2 Flip, Find X3 Pro, Find X5, Find X5 Pro, Reno 5 A, Oppo A55s 5G, and Oppo Reno6 Pro 5G.
• Nokia range,supported devices include the Nokia G60 5G, Nokia X30 5G, and Nokia XR21.
• Xiaomi,models like the Xiaomi 12T Pro, Xiaomi 13, Xiaomi 13 Lite, and Xiaomi 13 Pro are compatible.
• Honordevices include the Honor 90, Honor Magic 3, Magic 3 Pro, Magic 3 Pro+, and Honor Magic 4 Pro.
• Microsoft'ssupported devices include the Surface Duo 2 and Surface Duo.

The Wi-Fi Hotspot/Internet Sharing feature is available for all prepaid plans. If you cannot use the Wi-Fi Hotspot on your device with a Rami Mobile eSIM plan, try restarting your phone. This is sometimes necessary after installing the eSIM to initialize network settings and fully enable features.

Wi-Fi Hotspot availability depends on the local network operator and may be restricted in certain situations. While the feature is generally accessible in all regions with eSIM plans, we cannot guarantee availability in every possible scenario.

Yes! After activating a Rami Mobile eSIM, you can still use your phone number to make and receive calls and text messages (SMS). The eSIM plan will handle data usage, helping you avoid costly roaming charges.

It should take at most half a minute to activate new eSIM data plans on our partner networks, though this may vary based on coverage in your area. You're all set to activate once you receive your activation email with the QR code!

An eSIM can only be installed on one device. If you need mobile data on additional devices, you have two options:

• Enable Mobile Hotspot/Internet Sharing on your phone (if supported in your country) and connect your other devices to the Wi-Fi network it creates.
• Purchase an additional eSIM for each extra device.

Yes, and we recommend doing so! When you purchase an eSIM, the usage period begins on the first day you activate it, not when you buy it. This allows you to purchase your Rami Mobile eSIM ahead of your trip and install it later when you want to activate.

We'll refund your money if your eSIM plan doesn't work.

If your eSIM plan is faulty and you have not used any data, we'll refund you.

However, if the eSIM was activated and data is used, we cannot issue a refund, as mobile operators would also charge us.

For more details or to request a refund, check our Terms and Conditions or contact our support team.

To test if your unlisted Android mobile supports eSIM, you can try the following methods:

1. DIAL *#06# and press the call button.

   If your device is eSIM-compatible, you should be able to view your device's eSIM unique identification number (EID). If you do not see EID on the screen per the demo below, your mobile is not eSIM compatible.

2. Check also if your phone is carrier-unlocked:
   • Remove your SIM card and insert a SIM from a different carrier.
   • Look for the carrier's name at the top of your screen. If it's different, your phone is unlocked.
   • Try making a call. If it connects, your phone is unlocked.
   • Contact your phone’s manufacturer or carrier if you still need to figure it out.

We do not record your device location or web browsing activity. Your internet activity is completely private.

Yes, most devices that support eSIM allow you to have multiple eSIM data plans installed simultaneously. However, only one physical SIM and one eSIM can be active simultaneously (Primary and Secondary Data Plans). You can switch between eSIM data plans by toggling them on or off without deleting them.